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FAQs

Framing & Matting

Do you offer additional framing options?

We provide our most popular framing and matting options through our website. However, we do have some additional options available. If you are interested in other framing options, or custom options (e.g., custom sizes, or croppings), don't hesitate to get in touch with us by email at saskatoon@allinthewild.com, or by phone at 306-933-4430.

What are the external dimensions of the framed prints?

Acrylics

Do you offer framing for acrylics?

Yes, we do offer framing for acrylics. If this is something that you are interested in, do not hesitate to get in touch with us by email at saskatoon@allinthewild.com, or by phone at 306-933-4430.

How do I clean an acrylic face-mounted print?

Avoid touching the surface of an acrylic face-mounted print with your fingers, as finger prints are difficult to remove, and attempting to do so might cause the acrylic panel to be scratched. To dust or clean your acrylic, use a dry or slightly damp micro-fiber cloth. It is recommended that you use a proper acrylic cleaner. Do not use chemical cleaners like Windex, as use of these cleaners will over time dry out the acrylic panel and eventually cause it to crack. Furthermore, do not use paper towels, as they will cause scratching.

Other

Do you offer refunds?

We do not offer refunds. However, we do offer exchanges, and credits, if you are not satisfied with your purchase.

Are Jason’s prints limited edition?

Yes, for each of Jason’s images, there is a limited number of editions for all prints larger than the 5x7 (with the exception of a small number of Jason’s older prints).